Krypton Power default implementation is an embedded pop up chat assistant named OSCAR, which allows the user to conduct chat and updates directly from a web page.
Using OSCAR, clients can:
Live chat with advisers across multiple platforms:
✔ Any other software via API
Send and upload relevant documents to your business. These can include:
✔ Photo ID
✔ Proof of address
✔ Wage slips and bank statements
✔ Supporting documents
✔ Further evidence
Start conversations and record voice notes for advisers
For example, if your User has started a chat on your main page and then went to your Portal page, the chat window will follow that user and the conversation will continue. Popup chat window is better when you want to have OSCAR placed on specific pages only such as websites or emails. OSCAR also implements live chat from multiple platforms into the CRM.
Call to Action - To view a demo and find out more about OSCAR and how this software can help improve your business efficiency click here