OSCAR Help and Support

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Help and support

Krypton Power default implementation is an embedded pop up chat assistant named OSCAR, which allows the user to conduct chat and updates directly from a web page.

Using OSCAR, clients can:

Live chat with advisers across multiple platforms:
Any other software via API

Send and upload relevant documents to your business. These can include:
Photo ID
Proof of address
Wage slips and bank statements
Supporting documents
Further evidence

Start conversations and record voice notes for advisers

For example, if your User has started a chat on your main page and then went to your Portal page, the chat window will follow that user and the conversation will continue. Popup chat window is better when you want to have OSCAR placed on specific pages only such as websites or emails. OSCAR also implements live chat from multiple platforms into the CRM.

Call to Action - To view a demo and find out more about OSCAR and how this software can help improve your business efficiency click here

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Questions? 03334 432 181

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