Nearly all communications between businesses and their clients are now sent via the internet. The Krypton Power CRM has a web-based retrieval application that allows users to pick up their messages across multiple platforms including social media and instant messaging.
As well as this, you can track all correspondence between your business and your clients individually. All forms of contact are all automatically integrated into Krypton Power; emails, calls, social media, SMS, WhatsApp, notes and messages ensuring your users have clear communication lines at all times.
By using the filter options, you can set up the Krypton Power CRM portal to perform tasks automatically, so you needn't worry about dealing with trivial tasks such as
✔ Deleting correspondence
✔ Forwarding correspondence
✔ Sending automatic replies
✔ Uploading documents
✔ Updating client files
Typically, each type of email activity has its own email template type; for example, an email activity created from a case record would use a case email template. You can also create universal templates that are available for any lead type, or personal templates available only to you, or business templates available to anyone both internally and externally.
Krypton Power Portal provides templates to send one message to multiple recipients via various platforms including, SMS, email, WhatsApp, messenger and social media. Templates can be used to send mass messages to leads/contacts, and send notifications to the Krypton Power CRM. Templates can be customised to suit your business.
Call to Action - For more information about the Krypton Power CRM System, request a demo